Questions? Let us assist.

Want to hold your subscription while out of town? Change your delivery address? Report a billing error? Get delivery assistance?

Call 800.532.5350
Mon-Fri 6am-4pm
Sat 7am-12noon
Sun 7am-12noon
Holidays 7am-12noon

What is The Observer's normal delivery time?

6am Mon-Fri
7am Sat-Sun

Want a replacement if your Observer is missing?

Call 800.532.5350 by 9am or by 10am on Sunday and we will redeliver if you are within our redelivery area. If call is received after 9am or 10am on Sunday, we will credit your account.

Need a number for the hearing/speech impaired?

Dial relay and inform the operator of the Observer number you want.
North Carolina relay 800.735.2962 (TDD/TTY) and 877.735.8200 (Voice)
South Carolina relay 800.735.8583 (TTY) and 800.735.2905 (Voice)

Convert your unwanted items to cash - place a Classified ad.

Call 704.377.5555 or 800.532.5348.
Mon-Thurs 8am-6pm
Fri 8am-6:30pm

Story or photo idea?

Call 704.358.5040
Mon-Fri 10am-midnight
Sat-Sun noon-midnight
Or write:
600 S. Tryon St., Charlotte, NC 28230

Letter to the editor?

Send to: The Observer Forum, The Charlotte Observer,
PO Box 30308, Charlotte, NC 28230
Or
E-mail: opinion@charlotteobserver.com.
FAX: 704.358.5022.